Privacy Policy

LAST UPDATED: May 26, 2022

Information We Collect

Information we collect directly from you

We collect the information you provide directly to us, such as when you register with us, place an order, request to receive emails, contact customer service, or interact with us on social media. The types of personal data we may collect directly from you include:

  • Contact information, such as your name, email address, mailing address, and phone number;
  • Billing information, such as credit card details and billing address;
  • Any other information you choose to provide, such as product reviews, responses to surveys or quizzes, or requests for customer support.

If you are under the age of 13, you will need your parent or guardian's consent before you can provide any personal information to us for purposes of registration and other online activities.

XF Agencija US Inc. will be the controller of your personal data.

Information about your use of our services

We collect information about your use of the Services, such as the products you buy or express interest in.

Information we collect from other sources

We may collect information about you from other sources, including:

  • Third-party social media services: When you access the Services through a social network, we collect information about you from the social network in accordance with your settings on the social network. If you interact with us on social media, we will collect information about those interactions. The information we may collect includes your name and email address.
  • Other unaffiliated third parties: Such as advertising networks, media monitoring companies, and publicly available sources.

Information we derive

noorousa.com may also collect your IP address for safety and security purposes. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.

Information we collect by automated means

When you visit our sites, interact with our communications, or visit our stores, we collect certain information automatically. To collect this information, we may use cookies. A ā€œcookieā€ is a text file that websites send to a visitorā€˜s computer or other internet-connected device to uniquely identify the visitorā€™s browser or to store information or settings in the browser. Storage of cookies on your system provides an easy and convenient method for us to personalize your experience on our websites.

The information we collect automatically may include:

  • URLs that refer visitors to our websites;
  • Search terms used to reach our websites;
  • Details about the emails we send, such as opens, clicks, and unsubscribes;
  • Details about the devices that are used to access our websites (such as IP address, browser information, device information, and operating system information);
  • Details about your interaction with our websites (such as the date, time, length of stay, and specific pages accessed during your visits to our websites, referral activity, and which emails you may have opened);
  • Information about activity in our stores, such as through closed circuit TVs for security monitoring or geofencing to identify traffic in our stores; and
  • Usage information (such as the number and frequency of visitors to our websites).

Log Files

Other non-personal information collected by noorousa.com is in the form of logsā€”files that record website activity, including how many "hits" a particular web page is getting (a.k.a., "click-through data"). For example, log file entries are generated every time a visitor clicks the "Home" icon on our site. These entries enable noorousa.com to assess overall site activity, track interest in advertised sales, track interest in purchase behavior, and troubleshoot technical concerns.

Through the use of log files, we may also collect certain demographic information such as the type of browser you are using (e.g., Chrome, Firefox, Safari), the type of operating system you are using, (e.g., Windows or Mac OS), and the domain name of your Internet service provider (e.g., Comcast, AT&T).

How We Use the Information We Collect

We may use the information we collect from and about you to:

  • Provide our products and services;
  • Process your transactions and send you related information, including purchase confirmations and invoices;
  • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support; and sending you technical notices, updates, security alerts, and administrative messages;
  • Personalize your online experience and provide advertisements, content, or features that match your profile and interests;
  • Monitor and analyze trends, usage, and activities;
  • Operate, evaluate, and improve our business (including developing new products and services; enhancing and improving our services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing, and other internal functions);
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of noorousa.com and others;
  • Comply with applicable legal requirements and industry standards.

How We Share the Information We Collect

We may share the information we collect from and about you as follows:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: We may disclose or transfer information, including personal information, as part of any merger, sale, and transfer of our assets, acquisition, or restructuring of all or part of our business, bankruptcy, or similar event.
  • Legal Requirements: We may disclose information about you if required to do so by law or in